TERMS AND CONDITIONS

To view full terms & conditions please download a copy of our Application for Credit CLICK HERE.

ORDERS

Retention of Title:

Where a customer has taken delivery, but not yet paid for goods or services supplied by Callcott and Downey Engineering, the property and title of the goods or service provided shall not pass to the applicant and Callcott and Downey Engineering retains the legal and equitable title to those goods or services provided until payment is made in full.

WARRANTY

All repairs are thoroughly tested before any component leaves our premises. 

Our warranty policy is to repair or replace the component within 3 months or at the sole discretion of Callcott and Downey management. 
 
Warranty will only be considered after the original repair has been paid for.
 
Components alleged to contain faulty parts or workmanship shall be delivered to the premises of original repair for inspection and reporting by Callcott and Downey.
 
The limit of our liability is to the repair or replacement of faulty parts or workmanship only. This warranty does not extend to cover any other effected components not repaired by Callcott and Downey, machinery dismantling or reinstallation, transport, or loss of income suffered as a result.
 

CHANGE OF SCOPE

Any changes to the scope of work will result in a change in the quoted value. 

LIMITATION OF LIABILITY

Callcott and Downey Engineering Services supplies the customer with the labour and materials and goods and services described in this quotation on the following terms and conditions, provided always that nothing in these conditions shall be read or applied so as to exclude, restrict or modify any condition, warranty, guarantee, right or remedy implied by law (including The Trade Practices Act 1974) and which by law cannot be excluded, restricted or modified:

1. The liability of Callcott and Downey Engineering Services in respect of a breach of any term, condition or warranty prescribed by the Trade Practices Act 1974 or other legislation or law is limited, at the option of Callcott and Downey Engineering Services, to:

a) in relation to goods and materials supplied, the replacement of goods or materials, the supply of equivalent goods or materials, the repair of goods or materials, the payment of the cost of replacing goods or materials or of acquiring equivalent goods or materials, or the payment of having the goods or materials repaired; and

b) in the case of labour and services provided, the supplying of the labour and services again, or the payment of the cost of having the labour and services supplied again;

2. Subject to the above, in no event shall Callcott and Downey Engineering Services be liable for any other claims or damages including, but not limited to, claims for faulty workmanship and design, negligent or misleading advice, or any indirect, special or consequential damages or injury to any person, corporation or other entity arising out of the supply by Callcott and Downey Engineering Services, or any of its servants, contractors or agents; and

3. Subject to the above, Callcott and Downey Engineering Services shall not be liable for default or failure in performance of its obligations pursuant to this quotation resulting directly or indirectly from acts of God, civil or military authority, acts of public enemy, wars, accidents, fires, explosions, earthquakes, floods, the elements, strikes, labour disputes, shortages of suitable parts, components, materials, labour or transportation or any other cause beyond the reasonable control of Callcott and Downey Engineering Services.

PRIVACY POLICY

What information do we collect?
We collect information from you when you subscribe to our newsletter or fill out a form.

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address or phone number. You may, however, visit our site anonymously.

What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:

To improve our website
(we continually strive to improve our website offerings based on the information and feedback we receive from you)

To improve customer service
(your information helps us to more effectively respond to your customer service requests and support needs)

To process transactions

Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

To send periodic emails

The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.

Note: If at any time you would like to unsubscribe from receiving future emails, please reply to any emails received from ”   crm@callcott-downey.com.au” requesting to unsubscribe and you will be removed from our mailing list..

How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

Do we use cookies?
Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information

We use cookies to compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety.

Third party links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Your Consent
By using our site, you consent to our website privacy policy.

Changes to our Privacy Policy
If we decide to change our privacy policy, we will update the Privacy Policy modification date below.
This policy was last modified on 17/01/2014

Contacting Us
If there are any questions regarding this privacy policy you may contact us using the information below.

https://www.callcott-downey.com.au

8 Bell Street
Kewdale, WA 6105
Australia

crm@callcott-downey.com.au

(08) 94514144

Call Us (08) 9451 4144

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